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Terms & Conditions

 

Postage

All orders are dispatched within two working days of receipt of payment by either Royal Mail or courier.

UK postage is FREE

We also post worldwide.

The cost of overseas postage will be shown during the checkout process after you provide your address and before the payment is completed.

Payment

Payment may be by Cash, Postal Order or Personal Cheque in Pounds Sterling drawn on a British Bank. (Cash should only be sent by Recorded Delivery)

Credit/Debit Card payments will be processed via PayPal

Orders

Order details will be confirmed by e-mail.

For orders by post or e-mail we will confirm stock availability and hold items ordered for 14 days to allow for receipt of payment.

Returns Policy

 1. Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 14 working days, beginning with the day after the day on which the item is delivered.
2. Cancellation must be informed to us in writing by letter or email. We will not accept cancellation by telephone.
3. Under the Distance Selling Regulations consumers are under a statutory duty throughout the period of cancellation to retain possession of the goods and take reasonable care of them. Please take care not to damage the packaging when
opening/removing goods for inspection. Returned goods should be accompanied by all of their original packaging etc.
4. Please note that you will be responsible for the costs of returning the goods to us and you must take reasonable care to ensure that we receive the goods back and that the goods are not damaged in transit. Please retain proof of postage. We request that Goods be returned to us within 7 days of cancellation.
5. We shall issue a refund within 30 days of the cancellation directly to the method of original payment.

This does not affect your legal rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or incorrectly described.

Please contact by e-mail before returning goods so that we can arrange a suitable method of shipment.


Privacy Policy
The information we collect via this website may include: Any personal details you type in and submit, such as name, address, email address, etc.
We do not store financial details (e.g., credit card number and billing address).
Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will only be used to process your order and to provide after-sales service (we will not pass your details to any third party or other organization).

Security

When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.